Rental Policy

Payment details

When the Booking deposit is payed, you should pay the remaining balance upon arrival.
If the payment of the balance is made by credit card which incurs a 3% additional fee *(we accept only Visa or MasterCard).
Balance can also be payed via bank transfer 1 week prior to arrival (bank charges are paid for by the guest) and we have to confirm the reception of such amount by email.Cancellation policy

Cancellation policy for short terms rentals

Full refund 7 days prior to arrival, except fees ( booking deposit )
Cleaning fees are always refunded if the guest did not check in.
The AccomodationsRome.com service fee is non-refundable ( booking deposit ).
If there is a complaint from either party, notice must be given to AccomodationsRome.com within 24 hours of check-in. AccomodationsRome.com will mediate when necessary, and has the final say in all disputes. A reservation is officially canceled when the guest - send a direct message with cancellation request trough direct message tool , mentioning the reservation # code

For a full refund ( except booking deposit ), cancellation must be made 7 full days prior to listing's local check in time (or 2:00 PM if not specified) on the day of check in. For example, if check-in is on Friday Sep 21, cancel by the previous Friday Sep 14 before check in time.

Cancellation policy for long terms rentals

For Long Term booking deposit the first month of rental fee is due in any case Note: The Long Term cancellation policy applies to all reservations of 28 nights or more. - 30 day notice for lease termination - Cleaning fees are always refunded if the guest did not check in. - The AccomodationsRome service fee is non-refundable (10% of rental price) - If there is a complaint from either party, notice must be given to AccomodationsRome within 24 hours of check-in. - AccomodationsRome will mediate when necessary, and has the final say in all disputes. - A reservation is officially canceled when the guest clicks the cancellation button on the cancellation page, which they can find in the Log-in area (or when the guest email us the cancellation on cancellation_at_Accomodationsrome.com ) - Cancellation policies may be superseded by the Contract lease Refund Policy, safety cancellations, or extenuating circumstances. Please review these exceptions.

If the guest books a long term stay and decides to cancel the long term agreement before the start date, the first payment is paid to the host in full.

If the guest books a long term stay and decides to cancel the long term agreement during their stay, the guest remain liable to observe the terms of the lease agreement between him and the owner of the apartment

Damages rental deposit

Depending on each property, can be required a damage deposit in cash or in credit card . This deposit will be refounded at check out. In any case this condition will be comunicated at the moment of the reservation.

Upon arrival guests will be asked for a valid credit card number to guarantee the safe return of the property and its contents. Please note that by accepting our Terms and Conditions you agree that any damages caused by you or your party will be deducted from your damage deposit and that you will also be liable for any excess damages (if the deposit does not reach to cover the costs, the due balance will be charged to the provided credit card.).

Refund: All damage deposit will be refunded in full, at check-out, after inspection of the undamaged property. Cash. All damage deposits paid in cash will be refunded in full at check-out, and following an inspection of the apartment for any damages. Credit card: All deposits paid with a credit card will be refunded to that same card used for payment made, between 4 to 7 days following departure into the apartment, and after inspection for damages.

City Tax

In all cases, the stay of the guests is subject to the city tax which will be paid directly to the proproetario the apartment on your arrival